# DialWise AI | The AI CRM for Service Businesses

> Last updated: 2026-06-15
> Default locale: en-US (English at site root)
> Spanish locale: es-ES (URL prefix /es/)
> The AI CRM that helps your team become the better version of themselves.

## What is DialWise AI?

DialWise AI is the system that runs your phones, website chat, follow-ups, and customer records in one place. When a homeowner calls at 9pm, your AI employee answers and books them. When a visitor asks about pricing on your site, the chatbot captures their info. When a lead goes cold, automations nudge them. When you need to find a customer fast, Copilot searches everything. One CRM. One record per person.

URL: https://dialwise.ai/

## Who it's for

Owner-operators and small teams (1–25 people) in phone-heavy service businesses who cannot afford to miss after-hours calls.

- Home services (HVAC, plumbing, electrical)
- Healthcare (clinics, dental, med spa)
- Real estate
- Legal
- Logistics and moving
- IT and consulting
- Insurance

## Four pillars

### AI Phone Employees
Inbound and outbound calls on your business line. Answers in under three seconds, qualifies callers, books appointments, and logs every conversation.
- AI Phone Employees: https://dialwise.ai/features/ai-phone-employees | es-ES: https://dialwise.ai/es/features/ai-phone-employees

### Website Chatbots
Live chat on your site that answers from your knowledge base, captures leads, and drops conversations into your CRM.
- Website Chatbots: https://dialwise.ai/features/website-chatbots | es-ES: https://dialwise.ai/es/features/website-chatbots

### Workflow Automations
Follow-ups, texts, and tasks that run on their own. 73 trigger types on a visual canvas. Integrates with Make, Zapier, and webhooks.
- Workflow Automations: https://dialwise.ai/features/workflow-automations | es-ES: https://dialwise.ai/es/features/workflow-automations

### CRM Copilot
Ask your CRM questions in plain English. Searches calls, chats, and notes and returns cited answers in seconds.
- CRM Copilot: https://dialwise.ai/features/crm-copilot | es-ES: https://dialwise.ai/es/features/crm-copilot

## Pricing summary

Every account gets the same product features. Tiers differ only by credits, AI employee count, knowledge base limits, and per-credit rate.

- Pay-as-you-go: Free to open. 100 starter credits. No credit card required. Buy more at $0.16/credit.
- Business plans: From $60/month (Business 500, 500 credits) up to $5,000/month (Business 50K, 50,000 credits). Per-credit rates from $0.12 down to $0.10.
- Enterprise: Custom credits, capacity, and onboarding.

Full machine-readable pricing (en-US): https://dialwise.ai/pricing.md
- Interactive pricing: https://dialwise.ai/pricing | es-ES: https://dialwise.ai/es/pricing

## Credit usage

| Action | Credits |
|--------|---------|
| Answered voice call or voicemail | 2 per minute |
| Unanswered call (no voicemail) | 0 |
| SMS | 1 each |
| Chat message | 1 each |
| Email | 1 each |
| CRM Copilot search | 1 each |
| Lead enrichment (optional) | 12 per lead |

## Every account includes

- AI phone employees
- Website chatbots
- CRM and pipelines
- Workflow automations
- Call recordings and transcripts
- CRM Copilot
- Cal.com scheduling
- Make, Zapier, and API access

## Language alternates (hreflang)

x-default points to English (en-US). Spanish pages use the /es/ prefix with hreflang es-ES.

| Page | en-US (default) | es-ES |
|------|-----------------|-------|
| Home | https://dialwise.ai/ (en-US) | https://dialwise.ai/es (es-ES) |
| Pricing | https://dialwise.ai/pricing (en-US) | https://dialwise.ai/es/pricing (es-ES) |
| FAQ / Help Center | https://dialwise.ai/faq (en-US) | https://dialwise.ai/es/faq (es-ES) |
| Features | https://dialwise.ai/features (en-US) | https://dialwise.ai/es/features (es-ES) |
| Compare | https://dialwise.ai/compare (en-US) | https://dialwise.ai/es/compare (es-ES) |
| Case Studies | https://dialwise.ai/case-studies (en-US) | https://dialwise.ai/es/case-studies (es-ES) |
| Blog | https://dialwise.ai/blog (en-US) | https://dialwise.ai/es/blog (es-ES) |
| About | https://dialwise.ai/about (en-US) | https://dialwise.ai/es/about (es-ES) |
| Contact / Book a Demo | https://dialwise.ai/contact (en-US) | https://dialwise.ai/es/contact (es-ES) |

## Feature pages

- AI Phone Employees: https://dialwise.ai/features/ai-phone-employees | es-ES: https://dialwise.ai/es/features/ai-phone-employees
- Knowledge Base: https://dialwise.ai/features/knowledge-base | es-ES: https://dialwise.ai/es/features/knowledge-base
- Website Chatbots: https://dialwise.ai/features/website-chatbots | es-ES: https://dialwise.ai/es/features/website-chatbots
- CRM Copilot: https://dialwise.ai/features/crm-copilot | es-ES: https://dialwise.ai/es/features/crm-copilot
- Scheduling: https://dialwise.ai/features/scheduling | es-ES: https://dialwise.ai/es/features/scheduling
- Email & SMS Agents: https://dialwise.ai/features/email-sms-agents | es-ES: https://dialwise.ai/es/features/email-sms-agents
- Integrations: https://dialwise.ai/features/integrations | es-ES: https://dialwise.ai/es/features/integrations
- Workflow Automations: https://dialwise.ai/features/workflow-automations | es-ES: https://dialwise.ai/es/features/workflow-automations
- Lead & Contact Management: https://dialwise.ai/features/lead-contact-management | es-ES: https://dialwise.ai/es/features/lead-contact-management
- Automatic Pipeline Management: https://dialwise.ai/features/automatic-pipeline-management | es-ES: https://dialwise.ai/es/features/automatic-pipeline-management
- Nurturing Campaigns: https://dialwise.ai/features/nurturing-campaigns | es-ES: https://dialwise.ai/es/features/nurturing-campaigns

## Comparison pages

- DialWise vs Lightfield: https://dialwise.ai/compare/lightfield | es-ES: https://dialwise.ai/es/compare/lightfield
- DialWise vs GoHighLevel: https://dialwise.ai/compare/gohighlevel | es-ES: https://dialwise.ai/es/compare/gohighlevel
- DialWise vs HubSpot: https://dialwise.ai/compare/hubspot | es-ES: https://dialwise.ai/es/compare/hubspot
- DialWise vs Salesforce: https://dialwise.ai/compare/salesforce | es-ES: https://dialwise.ai/es/compare/salesforce
- DialWise vs Close: https://dialwise.ai/compare/close | es-ES: https://dialwise.ai/es/compare/close
- DialWise vs Pipedrive: https://dialwise.ai/compare/pipedrive | es-ES: https://dialwise.ai/es/compare/pipedrive
- DialWise vs Zoho CRM: https://dialwise.ai/compare/zoho-crm | es-ES: https://dialwise.ai/es/compare/zoho-crm
- DialWise vs Keap: https://dialwise.ai/compare/keap | es-ES: https://dialwise.ai/es/compare/keap
- DialWise vs Smith.ai: https://dialwise.ai/compare/smith-ai | es-ES: https://dialwise.ai/es/compare/smith-ai
- DialWise vs Ruby: https://dialwise.ai/compare/ruby | es-ES: https://dialwise.ai/es/compare/ruby
- DialWise vs Goodcall: https://dialwise.ai/compare/goodcall | es-ES: https://dialwise.ai/es/compare/goodcall
- DialWise vs Dialpad: https://dialwise.ai/compare/dialpad | es-ES: https://dialwise.ai/es/compare/dialpad

## Results (customer outcomes)

- 200+ service businesses using DialWise for phones, chat, and follow-up
- 40% more appointments booked on average among customers who switched from voicemail
- 24/7 coverage without paying overnight staff

## Founder

DialWise AI is built by Etai Fishler, founder of Etai.DEV.
- About: https://dialwise.ai/about | es-ES: https://dialwise.ai/es/about

## Agent and machine-readable files

- llms.txt: https://dialwise.ai/llms.txt
- AGENTS.md: https://dialwise.ai/AGENTS.md
- pricing.md: https://dialwise.ai/pricing.md
- sitemap: https://dialwise.ai/sitemap.xml
- robots.txt: https://dialwise.ai/robots.txt (AI crawlers allowed: GPTBot, ClaudeBot, PerplexityBot, Google-Extended)

## Spanish locale note

Spanish HTML pages carry localized copy under /es/. Machine-readable pricing (pricing.md) and this file are English-first for agent parsing; use Spanish URLs above for localized marketing copy.